Menu
In the midst of a windshield emergency, a simple online search for “windshield replacement near me” will yield a myriad of results. Some will populate your screen based on positive reviews while other results are generated as a payoff for effective marketing campaigns and paid advertisements. Sifting through the results to weed out the sub-par options to scout out the best auto glass company for you can become challenging during the chaos of panic. In today’s post, our certified glass technicians share some insight into what to look for in your glass company and why it matters.
Did you know auto glass repair and replacement technicians are not required to have certification to work on your car? In fact, many technicians aren’t certified, meaning they haven’t completed an industry-standard training program. While this doesn’t necessarily mean that the technician doesn’t know what they are doing, it does mean that it’s not backed by a standardized curriculum and may complicate things with billing and insurance. When you’re looking for an auto glass repair shop, take a look at what they require of their employees and if they hire certified technicians. The last thing you need is a shoddy repair or improper glass installation that puts you and your vehicle at risk.
At all Jet Black Tint and Glass locations, all of our glass technicians are trained and certified before they get their hands on your vehicle. We have implemented a rigorous training program that passes the tests for most major auto insurance providers. You have our guarantee that when you partner with us, your windows are industry-certified.
Some aftermarket replacement glass and parts do not stand up to the original manufacturer’s specifications and are created to meet a lower end-user price point. If a lower quality glass is installed in your vehicle it has a high potential of resulting in poor surface control, impaired vision, and decreased driving safety which all have a direct impact on the vehicle’s value and performance; and cause your ride to be less safe and more uncomfortable.
At Jet Black Tint, we partner with Pilkerton Glass — the gold standard in aftermarket (and OEM) auto glass. They have been providing the highest quality and latest technology glass since the early 1800s. They know glass. And, Jet Black Tint and Glass know how to install it properly. We’ve got most of the latest model vehicle’s windshields in stock, and what we don’t have on hand, we can get quickly. Our relationship with Pilkerton Glass distributors is as solid as their windows.
Customer service is paramount to every service-based company, and auto glass replacement is a service provided to customers in high-stress times. A reputable auto glass repair company will do its very best to meet your needs while respecting your time, after all, their business relies on your business. To help accommodate your schedule, a good glass replacement company will offer same-day glass appointments and prioritize windshield replacement. Instead of making you wait, your top-rated local shop will keep your scheduled appointment and complete the installation in about an hour.
At Jet Black Tint and Glass, our primary goal is customer satisfaction. To achieve the highest level of customer service, we offer 12 Bay Area locations, plus one in San Diego and Katy, Texas to better serve our customers promptly. When you need auto glass repair now, call us!
Everyone knows dealing with auto insurance can be a part-time job and if you aren’t aware of the nuances of the system, it can be extremely challenging to get very far. When you need auto glass repair or replacement, in most cases, your insurance will cover the majority of the expense, leaving you with very small out-of-pocket charges. However, trying to sift through all of the details on your own can be tedious and incredibly frustrating. Choosing an auto glass company that works directly with insurance agents can save you time and maximize your benefits.
At Jet Black Tint and Glass, our highly-skilled technicians work with your insurance providers to get you the best deal. If we can’t work directly with your insurance company, we ensure that you’ve got all the required documentation to make your case as smooth and flawless as possible.
When you trust an auto shop to do any work on your vehicle, they should guarantee their work. At the very least, your windshield replacement should include a product warranty. You should reasonably expect a limited craftsmanship guarantee that covers the installation. This ensures quality workmanship and gives you some peace of mind.
You should always do some research on the auto glass company, the products they carry, and their warranties before committing. Ask about their guarantees before scheduling your appointment.
Many companies that provide services that are required by emergencies falsely assume that customer service doesn’t need to be a priority because the client is nearly forced to visit them. A good auto glass replacement company knows that customer service isn’t reserved for the customers who seek them out for services they opt to have completed, but for every potential customer who requests information.
At Jet Black Tint and Glass, we believe in VIP treatments and go above and beyond when our customers need them most. At all 14 of our locations, our staff puts our customers first, from the emergency windshield replacement recipients to the folks who get a complete car aesthetic upgrade complete with bumper-to-bumper paint protection film (PPF) and full-car window tint. We are able to accommodate your schedule and have most auto glass in stock.
Your Bay Area JBT puts customer service at the top of our list and we pride ourselves on providing top-notch customer service. You’re our valued customer from the moment you call us with questions. Our knowledgeable staff will take the time to explain your options and ensure you have the smoothest experience. Discover our list of locations online and contact the JBT nearest you to book your appointment today!