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Your car’s windows are one of the most important safety features, an integral part of the SRS system and the overall structure of your vehicle. Your windows protect you and your passengers from the impact of weather, insects, and road debris. Your auto glass serves as a barrier during an accident, preventing you from being ejected from the vehicle while also preventing flying shards of glass from impaling passengers. When it’s time to have your windshield or vehicle glass repaired or replaced, finding an auto glass repair shop you can trust impacts the outcome and safety of your car. In today’s post, the Fairfield glass technicians at Jet Black Tint and Glass will review a few of the things you should look for in a potential window replacement company before booking your service appointment.
Before booking your vehicle glass repair or replacement, you should determine whether or not your auto insurance will cover the costs. If your auto insurance policy does cover glass repair or replacement services, they generally have a list of approved technicians or repair companies they partner with. Even if your policy does cover windshield replacement, it may not cover it at the shop you booked your appointment at. Some shops won’t know, nor will they help you navigate insurance.
At Jet Black Tint and Glass, our staff will help you file an insurance claim and we work with most major auto insurance providers to deliver the best service to our customers at the least cost to them. When you call to book your glass service, let us know who your carrier is and we’ll help you negotiate.
Aftermarket glass often does not compare to dealer-manufactured glass. New dealer or original equipment manufactured (OEM) glass has passed testing and quality inspections before making it into auto glass shops, and this is the only acceptable option. The shop you’re planning to work with should only carry dealer or OEM glass, and be able to tell you all the glass specs. When you ask what replacement glass will be used on your vehicle, the answer should be clear and solid, without hesitation. Do your research on the brands and distributors they mention before committing to anything.
Jet Black Tint and Glass of Fairfield is a proud authorized distributor of Pilkington Glass. They have been the industry leader in OEM and aftermarket glass for nearly a century and manufacture the safest, most solid glass on the current market. All of our windshields are cut to your car’s specifications and expertly installed by certified window technicians.
Any auto glass company should stand behind the quality of both its products and its craftsmanship, and back it up with warranties and guarantees. One of the most promising tells of a company worth its salt is offering a lifetime craftsmanship guarantee. Craftsmanship warranties promise customers that if there are any problems caused by the process or techniques that were used to install the glass, the shop will correct them. Offering these warranties not only serves to protect your investment if something isn’t right, but it also encourages the glass technicians to make every effort to install your glass correctly the first time so as to not have to take a loss by enacting the warranty. The shop should also pass along the product warranty from the distributor to you. This ensures that they work with reputable glass companies and neither you nor they should take a loss.
At Jet Black Tint and Glass in Fairfield, we offer both product and craftsmanship warranties on all auto glass repairs and replacements. Product warranties are transferred from Pilkington Glass, our glass dealer. If there’s a problem, we’ll make it right.
Any auto glass repair company understands all too well that time is money and both yours and theirs is equally valuable. If an auto glass shop offers evening and weekend hours, it’s a sure sign that they respect the working person’s busy schedule and will do what they can to honor your time. When you make a call to book your appointment, see if the shop is willing to work with your schedule rather than forcing you to take what is available for them.
Jet Black Tint and Glass in Fairfield is able to offer next-day windshield replacement appointments outside of the typical 9 to 5. If our Fairfield location doesn’t have a time that works for you, we have 12 other Central California locations that may be able to. Most of our windshield replacement services can be completed in just about an hour and we won’t make you wait any longer than necessary.
A legitimate auto glass shop will be more than happy to offer an abundance of references for their services upon request. In today’s world, online reviews and recommendations are readily available and you don’t even have to make contact with the company or request them — a simple online search will do. Pay attention to trends in statements to generate an idea of what to expect from your glass service.
Jet Black Tint and Glass Fairfield’s location has hundreds of glowing reviews left by actual customers over the years. Take this customer review for instance:
“The staff is truly amazing! Very very friendly and professional people, my car was finished super quick and I couldn’t be happier! Honest review I highly recommend this place, they do a great job.” – Bradley W.
Read more reviews on our website, Google, Facebook, and Yelp, then call to book your glass replacement appointment today!
Here at Jet Black Tint and Glass in Fairfield, we invite your questions and are confident we’ll pass the interview. We’ve got the skills, the tools, and the certified glass experts to repair or replace your vehicle’s windows correctly. If you glass repair or replacement, connect with us to book your service today!